WINBOX real-name authentication
Real-name authentication tutorial
Real-name authentication questions and answers
How many UIDs can be bound to the same bank account?
The same bank account can be bound to unlimited UIDs.
Do shareholders and members also need real-name authentication?
Real-name authentication is not mandatory, but if you fail to do so, you will not be able to transfer money, receive payments, or add friends.
Is the reward of 100 based on the username or bank account?
The reward of 100 is based on bank accounts. For example, a user with 5 bank accounts can get 5 rewards, but must use 5 UIDs for real-name authentication.
What is the reason for real-name authentication?
Prevent malicious people from using company accounts to conduct fraudulent activities.
If a customer has 2 UIDs, how many first-charge rewards can he get for the same bank account?
Each bank account bound to real-name authentication can only receive the first deposit reward once.
What is the minimum recharge amount to get the first recharge reward?
According to the platform, the minimum top-up amount is RM20.
If player A tops up and transfers points to player B to play games, can player B withdraw money after winning?
Yes.
Can I get the first-time recharge bonus if I recharge for the first time using instant recharge or ATM cash deposit after real-name authentication?
After real-name authentication, you can only get the first recharge reward if you recharge by bank transfer.
In the absence of real-name authentication, do deposits and withdrawals require the same name?
Bank accounts in any name can be topped up without real-name authentication, but withdrawals can only be made to the most recently topped-up bank account.
Can I use the bank account opened under the company's name for real-name authentication?
Yes, no problem.
How many real-name authentications can be bound to one UID?
Each UID can only be bound to one real-name authentication.
Can newly registered accounts get MYR100 bonus?
Yes, registration is required through this website.